Steps to be followed on NetApp system to diagnose the hardware issue
Note: To test the interconnect, enable the interconnect device and then run the interconnect tests. The interconnect device is disabled by default.
In addition, the interconnect tests have to be run without testing other device types. The interconnect device will only show up in SLDIAG in a 2 head configuration where both heads (storage controllers) have ONTAP booted to either maintenance or normal mode. It does not matter if the head not being tested is booted to maintenance mode or normal mode.
- From the loader prompt, type boot_diags to boot Data ONTAP to maintenance mode.
- From the maintenance mode prompt, type sldiag device show to view the list of devices that can be tested:
*> sldiag device show
DEV NAME SELECTION
------------- ----------- ----------
interconnect ib2b disabled
nic e0a enabled
nic e0b enabled
nic e0c enabled
nic e0d enabled
nic e0M enabled
acp acpview enabled
acpm 3b.0.A enabled
acpm 3b.0.B enabled
acpm 3a.1.A enabled
acpm 3a.1.B enabled
fcal 0a enabled
fcal 0b enabled
fcal 0c enabled
fcal 0d enabled
mem mem enabled
storage 3a disabled
storage 3c disabled
storage 3b disabled
storage 3d disabled
bootmedia bootmedia enabled
environmentals environmentals enabled
serviceProcessor serviceProcessor enabled
nvram slot2 enabled
.
.
.
- Enable the device:*>sldiag device modify -dev interconnect -sel enable
SLDIAG: no tests are enabled for ib2b
*> sldiag device show
DEV NAME SELECTION
------------- ------ ----------
interconnect ib2b enabled
nic e0a enabled
nic e0b enabled
.
.
.
- Enable the test:*> sldiag test modify -dev interconnect -sel enable
*> sldiag test show -dev interconnect
INDEX DEVTYPE TEST NAME SELECTION
----- ------------ ----- ------------------- ---------
7 interconnect RDMA Basic pattern R/W Test enabled
8 interconnect RDMA Complementary pattern R/W Test enabled
9 interconnect RDMA Random pattern R/W Test enabled
10 interconnect RDMA CheckerBoard pattern R/W Test enabled
11 interconnect RDMA Basic pattern S/R Test enabled
12 interconnect RDMA Complementary pattern S/R Test enabled
13 interconnect RDMA Random pattern S/R Test enabled
14 interconnect RDMA CheckerBoard pattern S/R Test enabled
Note: Prior to running the interconnect tests, clear the results from the previous tests by typing *>sldiag device clearstatus
- Run the test:*>sldiag device run -dev interconnect
*> <SLDIAG:_ALL_TESTS_COMPLETED>
- Run the following command to view the results summary:*> sldiag device status -dev interconnect
Use the -long option to view the details:sldiag device status -long
Device TestName StartDate EndDate Status Loop
------ ---------------- ------------------- ------------------- ------ ----
ib2b RDMA Basic Sat Aug 13 22:31:48 Sat Aug 13 22:31:52 PASSED 1/1
pattern R/W Test
ib2b RDMA Complementary Sat Aug 13 22:31:52 Sat Aug 13 22:31:59 PASSED 1/1
pattern R/W Test
ib2b RDMA Random Sat Aug 13 22:32:00 Sat Aug 13 22:32:03 PASSED 1/1
pattern R/W Test
ib2b RDMA CheckerBoard Sat Aug 13 22:32:04 Sat Aug 13 22:32:08 PASSED 1/1
pattern R/W Test
ib2b RDMA Basic pattern Sat Aug 13 22:32:09 Sat Aug 13 22:32:13 PASSED 1/1
S/R Test
ib2b RDMA Complementary Sat Aug 13 22:32:14 Sat Aug 13 22:32:20 PASSED 1/1
pattern S/R Test
ib2b RDMA Random Sat Aug 13 22:32:21 Sat Aug 13 22:32:24 PASSED 1/1
pattern S/R Test
ib2b RDMA CheckerBoard Sat Aug 13 22:32:25 Sat Aug 13 22:32:29 PASSED 1/1
Steps to be followed on NetApp system to diagnose the hardware issue
Note: To test the interconnect, enable the interconnect device and then run the interconnect tests. The interconnect device is disabled by default.
In addition, the interconnect tests have to be run without testing other device types. The interconnect device will only show up in SLDIAG in a 2 head configuration where both heads (storage controllers) have ONTAP booted to either maintenance or normal mode. It does not matter if the head not being tested is booted to maintenance mode or normal mode.
In addition, the interconnect tests have to be run without testing other device types. The interconnect device will only show up in SLDIAG in a 2 head configuration where both heads (storage controllers) have ONTAP booted to either maintenance or normal mode. It does not matter if the head not being tested is booted to maintenance mode or normal mode.
- From the loader prompt, type boot_diags to boot Data ONTAP to maintenance mode.
- From the maintenance mode prompt, type sldiag device show to view the list of devices that can be tested:
*> sldiag device show
DEV NAME SELECTION
------------- ----------- ----------
interconnect ib2b disabled
nic e0a enabled
nic e0b enabled
nic e0c enabled
nic e0d enabled
nic e0M enabled
acp acpview enabled
acpm 3b.0.A enabled
acpm 3b.0.B enabled
acpm 3a.1.A enabled
acpm 3a.1.B enabled
fcal 0a enabled
fcal 0b enabled
fcal 0c enabled
fcal 0d enabled
mem mem enabled
storage 3a disabled
storage 3c disabled
storage 3b disabled
storage 3d disabled
bootmedia bootmedia enabled
environmentals environmentals enabled
serviceProcessor serviceProcessor enabled
nvram slot2 enabled
.
.
. - Enable the device:*>sldiag device modify -dev interconnect -sel enable
SLDIAG: no tests are enabled for ib2b
*> sldiag device show
DEV NAME SELECTION
------------- ------ ----------
interconnect ib2b enabled
nic e0a enabled
nic e0b enabled
.
.
. - Enable the test:*> sldiag test modify -dev interconnect -sel enable
*> sldiag test show -dev interconnect
INDEX DEVTYPE TEST NAME SELECTION
----- ------------ ----- ------------------- ---------
7 interconnect RDMA Basic pattern R/W Test enabled
8 interconnect RDMA Complementary pattern R/W Test enabled
9 interconnect RDMA Random pattern R/W Test enabled
10 interconnect RDMA CheckerBoard pattern R/W Test enabled
11 interconnect RDMA Basic pattern S/R Test enabled
12 interconnect RDMA Complementary pattern S/R Test enabled
13 interconnect RDMA Random pattern S/R Test enabled
14 interconnect RDMA CheckerBoard pattern S/R Test enabled
Note: Prior to running the interconnect tests, clear the results from the previous tests by typing *>sldiag device clearstatus - Run the test:*>sldiag device run -dev interconnect
*> <SLDIAG:_ALL_TESTS_COMPLETED> - Run the following command to view the results summary:*> sldiag device status -dev interconnect
Use the -long option to view the details:sldiag device status -long
Device TestName StartDate EndDate Status Loop
------ ---------------- ------------------- ------------------- ------ ----
ib2b RDMA Basic Sat Aug 13 22:31:48 Sat Aug 13 22:31:52 PASSED 1/1
pattern R/W Test
ib2b RDMA Complementary Sat Aug 13 22:31:52 Sat Aug 13 22:31:59 PASSED 1/1
pattern R/W Test
ib2b RDMA Random Sat Aug 13 22:32:00 Sat Aug 13 22:32:03 PASSED 1/1
pattern R/W Test
ib2b RDMA CheckerBoard Sat Aug 13 22:32:04 Sat Aug 13 22:32:08 PASSED 1/1
pattern R/W Test
ib2b RDMA Basic pattern Sat Aug 13 22:32:09 Sat Aug 13 22:32:13 PASSED 1/1
S/R Test
ib2b RDMA Complementary Sat Aug 13 22:32:14 Sat Aug 13 22:32:20 PASSED 1/1
pattern S/R Test
ib2b RDMA Random Sat Aug 13 22:32:21 Sat Aug 13 22:32:24 PASSED 1/1
pattern S/R Test
ib2b RDMA CheckerBoard Sat Aug 13 22:32:25 Sat Aug 13 22:32:29 PASSED 1/1
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